Covid 19 Status Update

With the constantly evolving situation surrounding COVID-19 (coronavirus), we are going through worrying times. As our valued customers, we’d like to reassure you that we are doing all we can to make sure that you are supported, and our services continue without interruption.

Our priority remains to support our customers, as well as keeping our employees safe during this difficult period. We’d like to thank you for your flexibility when working with us to provide customers with continuous support.

In line with Government guidelines, this means that we are working with a reduced number of advisers. Phone lines will be open, but we’d be grateful for your patience if call lines are busier than usual.

We understand that customers who are self-isolating won’t be able to come to the door so we ask if you could arrange for your products to be left in a safe place so an engineer can do all repairs on their vans. Our engineers will be wearing gloves at all times, all communicating through phones.

Our premises has been disinfected, we have provided gloves, hand washing fluid and also hand sanitizer.

Thank you for your continued support during these challenging times.

Altonaids Accreditations

Visit Altonaids North East

Why not visit our North East Mobility Aids showroom on the Team Valley, Gateshead.

There is plenty of parking space and we have a comprehensive range of stock with many of the items on this site appearing in our showroom.

TEL: 0191 491 5840
FREEPHONE: 0800 3583760
FAX: 0191 487 6755

Opening Hours

Mon to Fri: 9am - 5pm
Sat and Sun by Appointment

15 Hadrian Court
Queens Way South
Team Valley Trading Estate
Gateshead
NE11 OXW